INCREASE CONVERSIONS
REDUCE RETURNS!
Give your online customers access to a sales assistant. Have your VClerk give face to face advice on product choices, up sales and added sales, help with “add to cart” and make sure your customers make a purchase they love.
VClerk - Face to Face Online Shopping
Offer your customers the face to face shopping experience they want - online.
No matter what industry you are in - good service and closing sales is the magic that drives revenue, minimizes returns and gives you happy, loyal customers.
HIGHER CONVERSION RATES
Physical shops have 7X higher conversion rates than online stores.
By giving your online customers the face to face shopping experience they want - you'll be able to close sales and drive conversion.
IMPROVE CUSTOMER
SATISFACTION
More than 70% of shoppers prefer interacting with a human when they reach out for customer service.
Talking to customers face2face and helping them make good decisions will ensure happy and loyal customers
REDUCED
PRODUCT
RETURNS
42% of shoppers have returned online purchases in the last 6 months compared to less than 9% in brick-n-mortar stores.
With VClerk you can ensure customers are making the right choices and dramatically reduce returns.
REDUCE
EMVIRONMENTAL
IMPACT
In the US alone, 5 billion pounds of landfill waste and 15 million metric tons of CO2 is created by returns each year.
Eliminating online shopping fails and reducing unnecessary purchases will create less waste and lower CO2 emissions.
How VClerk Works
WIDGET PLACEMENT IN THE ONLINE STORE
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VClerk appears like a chat-box in your eCommerce store.
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The widget is invisible when your VClerks are offline
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Can be made visible on certain pages only.
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Be visible for logged in users only.
CUSTOMER VIEW
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The VCLerk will appear in a separate window inside your store
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The customer can see up to 5 products listed at once
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They can see your actions as you switch between photos and items to show them
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The customer can also navigate the 5 items while the VClerk sees their actions.
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The customer can add to cart while in the call.
DASHBOARD VIEW
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Search your catalogue for the right products
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Search products recommendations
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Search complimentary items to ensure up-sales and added sales
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Show products and guide customers through their options.
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Create quality connections with your customers and increase conversion rates.
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Help your customers navigate your store and make the online shopping experience wonderfully human.
Pricing
Basic
$29
per month
14 day free trial
1 VClerk seat
400 calls
Perfect for smaller online stores with limited resources that wish to communicate closer with customers and create opportunities to do marketing activities, improve conversion and customer satisfaction
OUR MOST POPULAR PLAN!
Pro
$99
per month
14 day free trial
3 VClerk seat
Unlimited calls
Perfect for medium sized online stores with growth ambitions and some dedicated staff to serve online customers, offer support, do marketing activities, improve conversion and customer satisfaction
Premium
$399
per month
14 day free trial
12 VClerk seat
Unlimited calls
Perfect for large B2B and B2C online retailers with a dedicated staff who wish to substantially improve customer experience, offer support, do marketing activities and improve conversion